Your Apple ID is essential for accessing the App Store and iTunes, so discovering that your account has been disabled can be frustrating and concerning. This issue can arise due to various reasons, including security concerns, multiple failed login attempts, or unpaid charges. Fortunately, you can take several steps to regain access to your account.
Why Was Your Apple ID Disabled?
Apple disables accounts to protect users’ security or ensure compliance with their terms of service. Some common reasons why your account may have been disabled include:
- Too many failed login attempts
- Suspicious activity detected
- Billing-related issues, such as unpaid purchases
- Violations of Apple’s terms and conditions
- Chargebacks or disputes filed for previous purchases
Before attempting to fix the issue, it’s important to identify the root cause so you can take appropriate steps.
Steps to Fix “Your Account Has Been Disabled in the App Store and iTunes”
Follow these methods to regain access to your disabled Apple account.
1. Reset Your Apple ID Password
If your account was disabled due to multiple failed login attempts, resetting your password might resolve the issue. Here’s how to do it:
- Go to the Apple ID account recovery page.
- Enter your Apple ID and follow the instructions to reset your password.
- Once your password is reset, try logging in again.
If this method works, it’s advisable to enable two-factor authentication for added security.

2. Check for Unpaid Purchases
Unpaid balances on your Apple account can lead to it being disabled. To check and resolve outstanding charges:
- Open your iPhone or iPad settings and tap Your Name.
- Go to Media & Purchases and select View Account.
- Check for pending payment issues and update your payment method if necessary.
Ensure that your card details are valid, and there are enough funds available to cover any outstanding charges.
3. Contact Apple Support
If none of the above methods work, the best course of action is to reach out to Apple Support. Follow these steps:
- Visit Apple Support.
- Click on Apple ID.
- Choose Disabled Apple ID and follow the on-screen instructions to contact support.
Apple’s support team will guide you through the recovery process, which may involve verifying your identity.

4. Wait and Try Again Later
In some cases, Apple temporarily disables accounts due to security concerns. If you received an error message stating “Your account has been disabled in the App Store and iTunes,” waiting for 24 hours before trying again can sometimes resolve the issue.
5. Ensure Compliance with Apple’s Terms
If your account was disabled due to a violation of Apple’s policies, review their terms and ensure compliance. If you believe your account was mistakenly disabled, you can appeal the decision by contacting Apple Support.
How to Prevent Your Apple ID from Being Disabled
To avoid facing this issue in the future, follow these best practices:
- Use a strong password and update it regularly.
- Enable two-factor authentication for enhanced security.
- Keep your payment methods updated to avoid billing issues.
- Avoid sharing your Apple ID credentials with others.
- Be cautious of phishing emails and scams that may compromise your account.
Final Thoughts
Having your Apple ID disabled can be a frustrating experience, but in most cases, it can be resolved by resetting your password, updating your payment information, or contacting Apple Support. By following the preventive measures outlined above, you can safeguard your account and minimize the chances of facing similar issues in the future.
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